ROCS Group Business Development Bible

Bible

2021 Edition

1

Human Resources

— Links to important information Contact numbers A link to important telephone numbers, both internal and external, can be found at the following link: ??? Passwords/Logins Whenever new accounts are set up, relevant information must be added to the list below. This includes user accounts for websites, company social media accounts, etc. This list and its contents must not be shared with any individual outside of the Business Development Team, and can only be shared with the CEO’s approval in writing.

Link: https://docs.google.com/spreadsheets/d/1_V- J4eSCf3csoA2GHZhveDpVMjK_wc__GRSyn5NfCeM/edit#gid=494942471

2

— Use of Floriana boardrooms

ROCS Group’s Development House premises has a large boardroom available for use, which is usually divided into two rooms by an adjustable divider. The handle required to open the adjustable divider is kept in the drawer in Boardroom 2. Each separate boardroom seats 6 individuals and are referred to internally as: - Boardroom 1 (with whiteboard facility) ext. 300 - Boardroom 2 (with TV / PC facilities) ext. 301 Use of the boardroom is available for all, however it is important to advise the HR Development Manager when the room is required in order to avoid a clash in use, especially when a specific boardroom is required (e.g. to hold online meetings in Boardroom 2). This is especially important when meetings of over 6 people will be held and the room needs to be available without the divider in place. The boardroom must always be kept clean and free of any clutter, ready to be used at a moment’s notice as necessary, and should not be used as a storage room or break room. Due to the room’s structure and adjustable divider, it is important to note that meetings held in this room may be overheard outside of the room or in the other boardroom, depending on how loudly one speaks thus it is important to be discreet when discussing confidential matters.

3

— ROCS Group Out of Office Policy (as per policy dated 11.10.2019)

When to set out of office reply Out of office replies are to be set when an employee is away from the office at times when they are usually scheduled to work and will not have access, or will only have limited access, to their emails. This must be done for absences of 4 or more hours, including scheduled off-days. This will ensure that any communication will be received by another team member if urgent, and that a sender is aware that they may receive a reply from the receiver later than expected, reducing the risk of complaints or work processes being suspended. Message references Out of office reply messages must refer the person to contact their manager, or in the case of management as follows: • Managers within the retail division must refer their messages to Ms Helen Vella Galdes; • Managers within the travel division must refer their messages to another manager within the travel division; • The Group Financial Controller must refer their messages to the Chief Executive Officer; • Business development executives must refer their messages to the Executive Personal Assistant to the CEO; • The General Manager within the insurance division must refer their messages to the Manager within the insurance division. The person having emails referred to them must always be informed at least one work day in advance, in order to ensure that the person is scheduled to work on the day. In the case of the person who should be allocated being unavailable, the employee who will be away must inform the Human Resources Development Manager for authorization to refer to a different team member.

4

Format Out of office replies are to take the following format, with the bold wording amended accordingly:

Quote

Good day,

Thank you for your email. I am currently away from the office/ retail store and have limited access to email / do not have access to email. If your email is urgent, please contact manager [NAME] at [EMAIL] or [PHONE]. I will do my best to respond promptly to your email on my return.

Best Regards,

Unquote

It is of utmost importance that the manager/s mentioned in your out-of- office message are aware of this, as well as being aware of any pending urgent communication that may be received and how it must be dealt with i.e. who must be informed/what action should be taken. On return to work, one must discontinue away message, as well as follow- up with emails received and manager/s mentioned in away message to ensure that all urgent messages have been handled accordingly.

5

Branding

6

— The Message

— The Service

Reliable

°

Reassuring

°

Good Value

°

Good Quality

°

Experience

°

— The Mood

Modern

°

Exclusive

°

Corporate

°

Refined

°

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— The Logo

— Main Logo

— Hanger Logo for Travel

— ROCS Red

No other colours

HEX: #D90F17 RGB: R: 217 G: 15 B: 23 CMYK: C: 6 M: 99 Y: 98 K: 1 Closest Pantone: 2035 C

No gradients

No trasparency

— Spacing and fonts

12x

4x

No stretching

No repositioning

custom lettering based on ENGRAVERS GOTHIC BT REGULAR

Tahoma Regular

8

— Overlaying

On White: With no stroke

On red: With a fine white stroke

On bright images: With no stroke

On darker images: With a fine white stroke

On White: With no stroke

On red: With a fine white stroke

On bright images: With no stroke

On darker images: With no stroke

9

— ROCS Group Sector Logos

jobs

10

— ROCS Header Logo for Stationary

— ROCS Sectors Horizontal List

— Corporate Font

— Travel Exclusive Fonts

Gotham Light Gotham Book Gotham Medium Gotham Bold Gotham Black

Q U I N C Y L I G H T Q U I N C Y B L AC K

When using Quincy: Colour: 70% Black or 100% White

Tracking: 180 pt Case: ALL CAPS Satorini

11

Branding

12

— The INGLOT Manifesto

We celebrate you and your individuality. We create cosmetics accessible for everyone.

Make-up is a playground and yours are the rules of the game. Play with colors and make your custom products unique like you. — Brand Values

INDIVIDUALITY We treat each client uniquely andvalue their individuality.

INNOVATION We continually improve our formulas, create new ones, and introduce innovative products. We rely on solutions that meet the expectations and the needs of our clients. FUN (NEW VALUE) The role of make-up is to take us to a colorful world, where we can be 100% ourselves. It is a getaway from the serious and mundane. Our wide range of products and rich colors facilitate experimentation and fun.

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— The Logos

— Main Logo

— Pre-2021 Logo

Main logotype used for branding of cosmetics and promotions.

Main Logotype used before the updated branding in 2021.

— Location Logo

Used for specific branding to a certain shop country or locality. The location font is BankGothic Md BT.

FGURA

— INGLOT The Studio

— INGLOT Lab

Used for the promotion of INGLOT beauty services.

Used for the promotion of INGLOT’s advanced skincare range.

— INGLOT PLAYINN

Used for the promotion of INGLOT’s new Gen Z targeted product line.

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— INGLOT Logo Spacing

— Logo Rules

NO STRETCHING

NO ADDED SPACING

TRY TO AVOID BLACK BACKGROUND WITH A WHITE LOGO (OLD BRANDING)

GRADIENTS CAN BE USED FOR SPECIAL EVENTS LIKE PRIDE MONTH

ALTERNATIVE COLOURS CAN USED BUT BLACK IS PREFERABLE

WHEN OVERLAID ON SOLID COLOUR OR PHOTOS WHITE SHOULD BE USED FOR ALL BUT THE LIGHTEST OF SHADES, THEN BLACK SHOULD BE USED

15

— Main Font

— Serif Fonts

Louize Display Lust

INTER LIGHT INTER REGULAR INTER BOLD INTER BLACK

— Script Fonts

Love Hewitts S antorini AsmellinaHarley Estilllion Brush Marker

— Alternative Sans Serif

MONTSERRAT GOTHAM BEBAS NEUE FUTURA STD

Lemonday Mellony

16

— INGLOT Core Colour Scheme

INGLOT RED HEX: #D9142F RGB: R: 217 G: 20 B: 47 CMYK: C: 7 M: 99 Y: 80 K: 1 Closest Pantone: 186 C

WHITE #FFFFFF

BLACK #000000

NEUTRAL COLOUR

BASE COLOUR

ACCENT COLOUR

BACKGROUNDS AND NEGATIVE SPACE

MAIN TEXT

FOCAL POINTS AND DECORATIVE ELEMENTS

OTHER ACCENT COLOURS CAN BE USED TO HIGHLIGHT DIFFERENT COSMETIC PRODUCTS AND PROMOTIONS, BUT THEY SHOULD REPRESENT WHATEVER PRODUCT/PROMOTION IS BEING HIGHLIGHTED

17

Branding

18

— The perfumes&more brand Perfumes&more makes the world’s most popular fragrances available to all, it represents the freedom of choice and originality that comes with selecting the fragrance(s) that personify our clients. The brand message is ‘Always Giving you More’, which along with our frequent promotions and great prices imprint an impression of reliabilty.

— Brand messages

AFFORDABILITY You don’t have to spend big to get the world’s best fragrances.

DURABILITY Fragranges last longer than traditional perfumes due to the special oils used to make them. RELIABILTY Clients can always rely on perfumes&more to offer the best prices in Malta and to always have fantastic offers available.

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— The Logos

— Main Logo

— With Website

— perfumes&more Jewellery

— Swiss Arabian with Emblem — Swiss Arabian without Emblem

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— Logo Rules

NO STRETCHING

NO REARRANGING

NO BLACK BACKGROUNDS

ONLY THE FOLLOWING COLOUR OVERLAYS CAN BE USED:

WHITE ON GREEN

BLACK ON WHITE/OFF-WHITE

GREEN ON WHITE/OFF-WHITE

WHITE ON BLACK

GRADIENT ON BLACK

WHITE ON DARK BACKGROUND IF THE COLOUR IS RELEVANT

21

— perfumes&more Fonts

— Swiss Arabian Font

OPTIMA

GOTHAM LIGHT GOTHAM BOOK GOTHAM BOLD GOTHAM BLACK Dosty DIDOT

22

— perfumes&more Core Colour Scheme

PM GREEN HEX: #006747 RGB: R: 0 G: 103 B: 71 CMYK: C: 89 M: 33 Y: 78 K: 26 Closest Pantone: 186 C

WHITE #FFFFFF

OFF-WHITE E.G. #F9F9F9

BLACK #000000

WALLPAPER PATTERN

NEUTRAL COLOUR

BASE COLOUR

ACCENT COLOUR

USED FOR BACKGROUNDS

BACKGROUNDS AND NEGATIVE SPACE

MAIN TEXT

FOCAL POINTS AND DECORATIVE ELEMENTS

— Swiss Arabian Core Colour Scheme

SWISS ARABIAN GRADIENT

HEX: #EAD8BF RGB: R: 234 G: 216 B: 191 CMYK: C: 9 M: 16 Y: 27 K: 0 HEX: #E7BD7D RGB: R: 231 G: 189 B: 125 CMYK: C: 10 M: 27 Y: 57 K: 1 HEX: #BC8029 RGB: R: 188 G: 128 B: 41 CMYK: C: 22 M: 49 Y: 91 K: 12

BLACK #000000

WHITE #FFFFFF

NEUTRAL COLOUR

BASE COLOUR

ACCENT COLOUR

BACKGROUNDS AND NEGATIVE SPACE

MAIN TEXT

USED FOR DECORATIVE ELEMENTS

23

Branding

24

— The MINUSTHREE brand MINUSTHREE is an exclusive shopping destination, featuring designer clothing outlets, upmarket cosmetics. The tagline is ‘MINUSTHREE, The Place to be’.

— Brand messages

EXCLUSIVITY MINUSTHREE is host to exclusive brands, it is a one-stop-shop for designer and upmarket retail. TRENDY When people are considering options for a trendy place to shop, MINUSTHREE should be at the tip of their tongue.

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— The Logo

— Main Logo

— Logo with Tagline

— Logo Rules

NO STRETCHING

NO SPACING ADJUSTMENTS

NO OTHER COLOURS OTHER THAN BLACK OR WHITE

NO GRADIENTS

26

— MINUSTHREE Core Colour Scheme

MINUSTHREE GRADIENT

HEX: #FFFFFF RGB: R: 0 G: 0 B: 0 CMYK: C: 0 M: 0 Y: 0 K: 0 HEX: #BF6766 RGB: R: 191 G: 103 B: 102 CMYK: C: 10 M: 27 Y: 57 K: 1 HEX: #BC8029 RGB: R: 140 G: 65 B: 59 CMYK: C: 30 M: 77 Y: 67 K: 33

BLACK #000000

WHITE #FFFFFF

NEUTRAL COLOUR

BASE COLOUR

ACCENT COLOUR

BACKGROUNDS AND NEGATIVE SPACE

MAIN TEXT

USED FOR DECORATIVE ELEMENTS

ONLY THE FOLLOWING COLOUR OVERLAYS CAN BE USED:

WHITE ON BLACK

BLACK ON WHITE

— MINUSTHREE Font

Lato Light Lato Regular Lato Bold Lato Black

27

Websites

— Introduction

Wix is a Cloud-based platform for making websites. It gives users a very unique way of developing a website with different tools. These tools are very user-friendly. With simple drag and drop, we can customize our website.

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— Websites made with Wix rocsgrp.com The main website for ROCS Group. inglotmalta.com The main webiste for INGLOT Malta. perfumesandmore.com.mt The main webiste for perfumes&more . dunelondonmalta.com The main webiste for Dune London Malta. minusthree.com The main webiste for MINUSTHREE. rachelvella.com The main webiste for ROCS Group. rommsboutique.com The main webiste for ROMMs Boutique at MINUSTHREE. rocskids.com A ROCS website dedicated to child savings promotions. maltatravelinsurance.com A ROCS website dedicated to travel insurance. pensjoni.com A ROCS website dedicated to pensions. rapidcovidtest.online A website where clients can order antigen COVID-19 test.

inglotyemen.com The main webiste for INGLOT Yemen. inglotlibya.com The main webiste for INGLOT Libya. rocsclimbers.com A website portal for ROCS employees.

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— The Wix Dashboard Here you will find all the sites that we have created with Wix.

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Click directly on the pencil icon to enter the editor

Click ‘Site Options’ to show the options for the chosen website

Click this icon to view who from the team is collaborating on this website.

Click ‘View Live Site’ to view the most recently published version of the website. You can also cick on the link below the name.

31

— Website Dashboard

To return to the dashboard from any page in the back-end. To add and edit ecommerce products. To track orders and see what products have been sold. To edit the editorial section of the website (if applicable)

The search bar is an easy way to navigate the back-end

Here you can view messages from clients, see contact details and set up automations

Here you can update the SEO (search engine optimisation) and find the email marketing section.

Here you can view statistics of the webiste, number of visits, duration of sessions etc.

Here you can view invoices and sent up price quotes

32

— Marketing Dashboard

Here you can follow steps to appear better on search engines.

Here you can update the SEO (search engine optimisation) of the website.

This is where you will send email marketing newsletter from as an alternative to SendinBlue

This is where you can see what items are being shared on social media and their statistics.

33

— Adding products to ecommerce sites The following sites are our ecrommerce sites that are frequently updated: INGLOT Malta, Dune London, Perfumes&more & ROMMs Boutique

1. Select ‘Store Products’ in the nagiation of the dashboard.

2. Click ‘New Product’

3. Select ‘PHYSICAL’

The other option is for a product that can be downloaded. We have not yet had need for this function.

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4. Name the Product

5. Add images. The first will be the thumbnail. The second will appear on hover if selected.

6. Place the product is the appropriate collection(s)

7. Add a price and/or discount.

8. Add a description

(optional) add the option for clients to add custom text.

(optional) add variations to the product. Different sizes, colours, etc.

9. Add a SKU product code

10. Click save to publish the product, or uncheck ‘Show in the online store’ athe top of the page and click save to save and hide the product.

You can also click this drop down and select ‘Save and duplicate’ if you would like to create a similar product.

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— Adding product variations. Colours, Sizes, etc.

You can add different variants, i.e Sizes, Colours, etc. A list item item will give the client a drop down menu of whatever options you list. And the colour option will allow you to asolcate coloured circles to indiacte the colour of the product. You can then link products to the respective colours and then only those product images will show in the gallery. Product variations can created by typeing out the options separated by commas.

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— Adding collections Collections are groups of products that are used to create store pages dedicated to specific sets of products, and can also be used to dedicate special discounts to.

Collections can be created in the collections page

Collections can also be added we creating a new product.

They can also be created by selecting multiple products in the store product dashboard and selecting ‘Add to collection’

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— The Wix Website Editor

The Wix Editor gives you full design freedom with over 500 designer-made templates to make your own website. And with the innovative drag and drop builder, you can customize and change anything. Add more advanced functionality and build professional web apps with Velo by Wix, our robust development platform.

Publish changes to the live website

Preview the live site without publishing the changes

Site menu, just for navigating the editor.

Save changes in the editor, important not to use this if there are multiple people logged in to the same editor as changes will be lost.

Edit the contents in mobile view. Important to note that you cannot add some elements from mobile view.

Undo and redo buttons

Zoom out and reorder page segements

Control which toolbars are visible in the editor

Toolbar, see following pages for details

Connect element to data from a dataset.

Add a link to text, images or shapes.

The Wix vertical menu, see the next page for details on each menu item

Animations options for the element entering a page

Design options (colour, fonts etc.)

Layout options (alignment, spacing etc.)

Click on an item to bring up options

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Create, sort and edit the pages of the website.

Change the background of the whole website.

Add new elements to the page. See the following pages for more details.

Update the colour and text themes of the website. Think of it like Character styles and swatches.

Add third party apps and Wix apps to the website.

Add and edit the media that you have added to the website.

Edit the appearance of the blog home page and post pages and add elements.

Manage the products in the store and edit the store pages or add store elements to other pages.

Here you can manage the bookings if you are using the Wix bookings app. With INGLOT we switched to the third party app Schedulista.

Content manager is where you can control collection and datasets, which are tables of data that can be linked to page element and dynamic pages.

Some of our websites have an upgraded plan with Ascend which includes marketing tools and other added features.

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— Tool Bars

These tool bars can be opened and hidden from the tools button here

See opposite page.

View or adjust the size of a selected page element.

View or adjust the position of a selected page element.

View or adjust the layered position of an element. In order to move pages betwen the header, page and footer you need to drag the element itself.

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— Editor Toolbar Features

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— The Site Menu

In this menu all the websites pages are listed and you can edit the names and other settings, as well as the SEO settings and the social share images.

You can also duplicate pages, which is a useful tool when you are building websites with similar pages. However, it is advisable that you set up both the web and mobile versions of a page before duplicating to save yourself extra work later.

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— SEO Settings

SEO settings help your website appear higher up on search engines.

The slug is what will be added to the url. For example: www.website.com/slug

The website’s title will apear on search engines and in the tab/window of the client’s browser The description will appear below the title on search engines. It also must contain keywords that will help search engines identify what is on the page.

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— Website elements

Strip Elements that stretch from one side of a page to the other. They can be split into columns which provides a useful alternative to breakpoints if you need elements to adapt to different pages sizes. Text Text elements, reccommended to use text themes to keep the text style of the websites consistent. Image Place an image from the media library on the page. Button Place an button from the media library on the page, to create a linkable object with a hover interaction. Gallery Place an gallery of images from the media library on the page. These elements can be combined with text and buttons. Decorative Add decorative elements like lines or vector shapes.. Interactive Here you will find full width slide shows which are an important element that combine the features of a strip and a gallery. Multiple elemetns can be add to them. Also, there are lightboxes which are like popups that appear on pages depending on triggers that set. You will also find hover boxes here which are like buttons but you can add mutiple elements to them. Box Add container boxes which will group together elemets in an enclosed space. List & Grids Here you’ll find repeaters which are useful elements for containing data from datasets. Also you can find tables here which are very basic but canbe linked to datasets as well. Video & Music Add video and music players either from media in the media gallery or with URLs.

Menu Add navigation menus to pages. Social Add social bar and social media widgets to pages. Contact & Forms Here you can create user forms to collect data or for users to submit applications. You can also add Google map widgets. Embed Embed snippets of code to add custom widgets. Input Add widgets that allow user to input data to your site. Content Manager Add dynamic pages and datasets that can be linked up to other elements. Blog Add blog elements to pages. Store Add store page elements to a page. Bookings Add bookings elements to a page. Events Add events to a page if you are using the Wix Events app. Members Add Members elements and pages to the site . My Designs You can right click on elements that you ahve created and clik ‘ Save to my Design’, those elemetns can then be found here.

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45

— Mobile editor

In this menu all the websites pages are listed and you can edit the names and other settings, as well as the SEO setting snad the social share images.

Navigate through the webiste’s pages. You can also hide certain pages on Mobile if you choose.

Change the background. We commonly use images as an alternative to the web banner as it shoes much larger. we then create a gap in the layout so the design shows. Add certain elements that will be hidden on the broswer view. You are limited to Text, Images, Buttons, Decorations, Boxes and Social Bars.

Add mobile exclusive elements like back to top buttons and quick actions bars.

Hide and show elements on mobile.

Automatically optimise the layout of your pages.

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— Content Manager Manage your site more efficiently by creating and storing content in collec- tions using the Content Manager. Connect your collections to various elements in the Editor to display content on your site or receive form submissions.

Click here to create new collection. Or

you do it in the website editor.

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Collections

Content collections are where you store your site’s content. This may be con- tent you create, content you capture from your site visitors, or both. The con- tent is stored in a grid layout made up of items (rows) and fields (columns). When creating a new collection, you can choose a preset collection or start from scratch. You’ll also need to set permissions for the collection. These per- missions define who can access it, which determines what you can do with it.

Your site’s content manager contains all of your collections. Collections store content, like text, images, and files, in a table.

Each row in the table represents an item in the collection, such as a location, price, photo gallery, or website url. A field is a column in the table which usually represents property of the item, such as a title, price, picture, or description.

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Dataset Connectors

A Connector connects your collections to your page elements. It controls how visitors interact with the content in the collection, which collection items (rows) are displayed and how they are sorted and filtered. Connectors can link single elements to a collection, like a text box or image, they can also link tables or repeaters that display content with multiple ele- ments in a preset layout. Connectors also allow you to store form submissions in a collection. You’ll also need to set permissions for the dataset. These permissions deter- mine how page elements can interact with your collections: They are as follows Read-only, Write-only, Read & Write.

The data in these data sets can be linked to items in the dynamic pages and this will save you having to constantly update pages that have the same layouts Howver, the dataset connector must be present on the page.

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Dynamic Pages

A Dynamic Page is a page that can change its content, while keeping the same design and layout. In Wix, any Dynamic Page that you add is connected to a Collection in your Content Manager. This way, you can automatically populate 100s of pages, just by entering info in your Collection.

When you add the Wix Content Manager to your site, you automatically get 2 dynamic pages: • A dynamic category page: This page lists all of your item pages so that visitors can choose what they want to see. It appears on your site's Pages panel as "Collection_Name" All. • A dynamic item page: This is the page that actually shows your content. It appears on your site's Pages panel as "Collection_Name" Title.

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— The ROCSGRP.COM Homepage

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— The ROCSGRP.COM Travel Homepage

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— The ROCSGRP.COM Invest Homepage

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— The ROCSGRP.COM Media Page

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— The ROCSGRP.COM Retail Homepage

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— The ROCSGRP.COM Property Homepage

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— The ROCSGRP.COM Jobs Homepage

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— The ROCSGRP.COM Careers Homepage

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— The INGLOTMALTA.COM Homepage

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— The PERFUMESANDMORE.COM.MT Homepage

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— The DUNELONDONMALTA.COM Homepage

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— The MINUSTHREE.COM Homepage

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— The RACHELVELLA.COM Homepage

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— The ROMMSBOUTIQUE.COM Homepage

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— The ROCSKIDS Homepage

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— The MALTATRAVELINSURANCE.COM Homepage

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— The PENSJONI.COM Homepage

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— The RAPIDCOVIDTEST.COM Homepage

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— The INGLOTYEMEN.COM Homepage

— The INGLOTLIBYA.COM Homepage

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— The ROCSCLIMBERS.COM Homepage

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Digital Artworks

All digital artworks must be exported in an RGB colour space and at 72 DPI.

When saving files make sure to keep them all in the same place. Collateral is the name given to the variety of different sizes and formats of one partcular concept. When naming files make sure to include all necessary information in case that artwork needs to be searched and found, and don’t use hyphens between words as they will not appear on search.

Here’s an example: INGLOT Sale 2021 _ FB.jpg

The following would not be easy to find with a search: INGLOT-Sale-2021-FB. jpg or INGLOTSale2021FB.jpg

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— Facebook Artworks

Facebook Post 2000x2000px

Facebook posts should ideally be square as it is the best uinversal size for social media, but other dimensions can be used.

Facebook Cover 1640x624px

Facebook cover photos are cropped on mobile so you should keep the artwork’s contents to within about 290px on each side.

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— Wix Websites artworks

Wix Mobile Web Banner 1080x2400px

Wix Web Banner 3500x1250px

These web banners stretch from one side of a page so it is best to keep the key components close to the centre. Some cropping can occur on the top and bottom of the banner.

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— SendinBlue Newsletter Artworks

SendinBlue Newsletter Banner 1000x800px

SendinBlue will automatically resize any images, and images of any height will fit, but this are the default dimensions.

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— Shop Screen Dimensions

When naming screen artworks make sure to incldue the location of the screen first, it makes it easier when uploading them because the end of the filename is usually cut off.

Here’s an example: Sliema _ INGLOT Sale 2021 _ Screen.jpg or 1920x1080 _ INGLOT Sale 2021 _ Screen.jpg

INGLOT Malta Sliema Outside Screen 1080x1920px The canopy above the screen casts a shadow so it is best to keep all content to within 400px of the top.

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INGLOT Malta Sliema Screen / Mosta Screen 1920x1250px

These screens are located above the cahspoints in the Mosta outlet and upstairs at the Studio cashpoint.

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INGLOT Malta MINUSONE The Point Screen 2880x1620px

This screen wall is made up of 9 horizontal screens .

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INGLOT Malta Valletta Screen 1920x2160px

This screen wall is made up of 2 vetical screens .

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Perfumes&more Mellieha Screen 1080x1920px

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DUNE London MINUSTHREE The Point Screen 1920x1080px

This screen wall is made up of 4 horizontal screens .

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— TVC Advertising

— Lower Third

The bottom section of video is called a lower third, but in reality it as actually more of a lower quarter, as it masures about a quarter of the screen.

Whenever possible try to keep within the bounds of Safe Margins as some televisions will cut off parts of the video

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— MXF Specifications for TVC

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Small Format Printing All print artworks must be exported in an CMYK colour space and at 300 DPI. Also make sure all linked images have been converted in the same way. If you are designing or editing an image to be printed, it is a good idea to convert it to CMYK before you edit to make sure the colour you’re working is matched in the print. When naming files make sure to include all necessary information in case that artwork needs to be searched and found, and don’t use hyphens between words as they will not appear on search. Make sure to include the the name of the campaign and the dimensions.

Here’s an example: Retail Sale DL _ 220x110mm.jpg

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— Requesting Print Quotes

When requesting print quotes it is important to include all the infomration that the printer needs to give an accurate quote

1. Name: This will help you find the quote in the future and in order to reference the job to the printer. 2. Size: You will need to list the dimensions, always making sure to include the unit of measurement, and to list the width first. 3. Colour: Specify if the artwork requires colour printing. CMYK x 2 would indicate that the artwork needs colour printing on 2 sides. BW x 1 would indicate that it is a black and white single-sided print. 4. Paper: Let the printer know what thickness of paper you would like. Vouchers are usually around 200gsm (grams per square metre). Flyers closer to 115 or 150gsm. And cards 300gsm. But it varies between jobs depending on the application and budget. 5. Finish: You also need to specify what finish you would like to have, there are typically 3 options: Matte, this is the most common paper finish that we use, which adds a nice sheen to the print. Gloss, which is a shinier finish that we do not use very often, and uncoated, which is paper without any coating, again we do not use this often. 6. Quantity: Finally you need to include the amount of prints that you would like to be quoted for.

Here are some other things that you may need to include

Glued in packs: In case they are needed in batches. Stapled in packs: In case they are needed in batches with stubs. Perforations: In case the voucher would need to be split in tearable sections. Numbered: In case the prints need to numbered in sequence. Pages: For multiple page documents, such as brochures and catalogues.

Here is an example of how to structure a request:

Retail Voucher DL Size: 220x110mm Colour: CMYK x BW Paper: 200gsm matte coated Perforations: 1 vertical Stapled in packs of 25 Numbered back and front Quantity: 1000

85

— Exporting Print Files

I would recommend to speed up the design process to create preset for cropped printing, so that whenever you need to export something, you can do it with one click.

86

Makes sure images are at 300ppi, both for colour and monochrome images. And compressed to JPG as compressing them to ZIP or leaving them uncompressed will increase the file size dramatically.

87

Unless instructed by the printer you will need to make sure crop marks are enabled, the other printer’s marks will most likely not be necessary. Also, make sure to include the bleed, if this is not an option you will need to add it in the document settings.

If there are parts of the artwork that need to be folded or perforated, you will need to mark these areas manually and instruct the printer accordingly. I use a blue line for folding and a dashed blue line for perforations. It is also a good idea to create these marks on a separate layer.

Fold line

Perforation line

88

When exporting from Illustrator, it’s a good idea to check ‘Preserve Illustrator Editing Capibilities’ so this way you won’t get confused between your working file and print file.

89

— Business Cards

Business card working files can be found at the following location: S:\!OTHER\Buisness Cards\2021

Investments:

General:

Simon Vella Cert PFS, CII (Award) Director E: simon@rocsgrp.com M: +356 9947 7121

Colin Aquilina Chief Executive Officer E: colin@rocsgrp.com M: +356 9997 7774 T: +356 2015 1311

invest | travel | media | retail | property | jobs

invest | travel | media | retail | property | jobs

ROCS Co. Limited is a Tied Insurance Intermediary for MAPFRE MSV Life

WWW.ROCSGRP.COM FLORIANA: Development House, St. Anne Street, FRN 9010 T: +356 2015 1515 F: +356 2152 3869 E: invest@rocsgrp.com

WWW.ROCSGRP.COM Development House, St. Anne Street, FRN 9010 T: +356 2015 1515 F: +356 2152 3869 E: info@rocsgrp.com

ROCS Company Limited is an enrolled Tied Insurance Intermediary under the Insurance Distribution Act, Cap 487 of the Laws of Malta for MAPFRE MSV Life p.l.c.. Both the Tied Insurance Intermediary and MAPFRE MSV Life p.l.c. are regulated by the MFSA.

90

Retail (as of 2020):

E: manager@inglotmalta.com T: +356 2015 1612/613 A: 340 Triq Haz-Zabbar, Il-Fgura, FGR 1013

Fgura Outlet

WWW.INGLOTMALTA.COM

MALTA SLIEMA: 31, The Strand, Sliema, SLM 1025 TIGNE: Level-1,The Point Shopping Mall, Sliema, TP 01 MINUSTHREE: Level-3,The Point Shopping Mall, Sliema, TP 01 MOSTA: Rotunda Square, Mosta, MST 9040 VALLETTA: 8, Republic Street, Valletta, VLT 1132 FGURA: 340 Triq Haz-Zabbar, Fgura, FGR 1013 T: +356 2015 1818 F: +356 2152 3869 E: manager@inglotmalta.com

INGLOT IS OPERATED BY ROCS RETAIL, A MEMBER OF THE ROCS GROUP

Print specifications are as follows:

ROCS Business Cards Size: 88x55mm Colour: CMYK x 2 Paper: 350gsm Finish: Gloss lamination on both sides

We often print multiple employee’s cards at once to limit costs. In this case when listing the quantity include the number of different designs as this will factor into the quote:

Quantity: 3000 - 3 designs (1000x3)

91

— Shop Notices

These notice displays are outside every ROCS outlet in Malta and periodically they need to be updated, or replaced.

The working files can be found at the following locations:

ROCS: S:\SHARED\GROUP\OPENING HOURS\ROCS Opening Hours RETAIL (PM AND INGLOT): S:\!PERFUMESANDMORE\!PM Collateral\Opening Times Signage

92

The templates are as follows:

ROCS portrait and landscape:

Retail (PM and INGLOT) portrait and landscape:

93

— INGLOT Manager Handbook and Team Checklists

Every month these documents needs to be printed, binded and sent to all INGLOT outlets. Mosta, Sliema, The Point, Valletta and Fgura.

94

The working files for these documents can be found here: S:\!INGLOT\! INGLOT Collateral\INGLOT Manager Handbook

95

Large Format Printing All print artworks must be exported in an CMYK colour space and at 300 DPI. Also make sure all linked images have been converted in the same way. If you are designing or editing an image to be printed, it is a good idea to convert it to CMYK before you edit to make sure the colour you’re working is matched in the print. When naming files make sure to include all necessary information in case that artwork needs to be searched and found, and don’t use hyphens between words as they will not appear on search. Make sure to include the code of the artwork, th name of the campaign, the dimensions, and the scale. 50% and 25% scaling is only necesary with very lareg artworks, like billboards and hoarding.

Here’s an example: R01 _ INGLOT Sale.600x845mm.100%.jpg

96

CODE

BIRKIRKARA

WIDTH HEIGHT BLEED PRICE

BK1

PM Cash Desk

1760

860

20

80

CODE

FGURA

WIDTH HEIGHT BLEED PRICE

FG5 FG6 FG7 FG8

Outdoor Billboard

5700 3100

50

620

PM New Shop PM New Shop

895 790 1945

770

10 10 10

15

1943 1050

80 95

INGLOT cashier backdrop

CODE

HAMRUN

WIDTH HEIGHT BLEED PRICE

HA1

PM Outdoor Poster

740

2100

20

70

CODE

MELLIEHA

WIDTH HEIGHT BLEED PRICE

ME1 ME2

PM Price list

618 653

2055

20 20

85 85

PM Offer

1971

CODE M301 M304 M305 M306 M307 M308 M309 M310 M311 M312 CODE MO1 MO2 MO3 MO4 MO5 MO6 MO7 MO8

MINUSTHREE INGLOT Main PM Short Left PM Short Right PM Tall Left PM Tall Right

WIDTH HEIGHT BLEED PRICE

995 940 940 800 800 800 1205 1205 2435

1620 1490 1490 1620 1620 1524 2420 2420 2120

10 10 10 10 10

85 75 75 65 65 90

Dune Vertical Lightbox

20 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25 25

Dune Entrance

2100 2290

220

Dune Flagship Lightbox Left Dune Flagship Lightbox Right

Dune Flagship Entrance

MOSTA

WIDTH HEIGHT BLEED PRICE

PM Outer Window

2340 2400 2340 2400

230 230

INGLOT Outer Window

INGLOT Inner Poster Corner INGLOT New Arrivals Poster

750

2145

80 40

1420

585

INGLOT Inner Window PM Inner Wall Left PM Inner Wall Right

2340 2400

230

1215

2260

110 135

1430 2350

PM Counter

1540

980

85

CODE

SLIEMA

WIDTH HEIGHT BLEED PRICE

SL1 SL2 SL8 SL9

INGLOT Backlit Stairs Poster INGLOT Backlit Studio Poster

850

1880 1900

85 95

1005

PM Balcony Left PM Balcony Centre PM Balcony Right

2990 1980

270 350 270

3150

2780

SL10

2990 1980

SL3 SL4

PM Door Left PM Door Right

820 950

2240 2000

85 85

CODE

SLIEMA - THE POINT

WIDTH HEIGHT BLEED PRICE

TI1

INGLOT Outdoor Window

5510 2530

25

560

CODE VA1 VA2 VA3 VA4 VA5 VA6 VA7 VA8 VA9 VA10

VALLETTA

WIDTH HEIGHT BLEED

Backlit Poster Eyes Poster Lips Poster Nails Poster

2140 1335 1335

630 445 445 445 445 600 445 600 445 780

10 10 10 10 10 10 10 10 10 10

70 30 30 25 30 25 30 25 25 35

635 1135 470 1135 470 835 765

Face Poster Left Top Face Poster Left Bottom Face Poster Right Top Face Poster Right Bottom Freedom System Top Freedom System Bottom

RO1

Road Poster (€50 each)

600

845

5

250

97

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

BK1

Birkirkara

1760x860

20

80

PM Cash Desk

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

FG5 Fgura

5700x3100 50

620

Outdoor Billboard

98

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

FG6 Fgura

895x770

10

15

PM New Shop

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

FG7 Fgura

790x1943

10

80

PM New Shop

99

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

FG8 Fgura

1945x1050 10

95

INGLOT cashier backdrop

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

HA1

Hamrun

740x2100

20

70

PM Outdoor Poster

100

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

ME1

Mellieha

618x2055

20

85

PM Price list

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

ME2 Mellieha

653x1971

20

85

PM Offer

101

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M301

MINUSTHREE

995x1620

10

85

INGLOT Main

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M304 MINUSTHREE

940x1490

10

75

PM Short Left

102

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M305 MINUSTHREE

940x1490

10

75

PM Short Right

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M306 MINUSTHREE

800x1620

10

65

PM Tall Left

103

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M307 MINUSTHREE

800x1620

10

65

PM Tall Right

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M308 MINUSTHREE

800x1524

20

90

Dune Vertical Lightbox

104

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M309 MINUSTHREE

2100x2290 25

220

Dune Entrance

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M310 MINUSTHREE

Dune Flagship Lightbox Left 1205x2420 25

105

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M311

MINUSTHREE

1205x2420 25

???

Dune Flagship Lightbox Right

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

M312 MINUSTHREE

2435x2120 25

???

Dune Flagship Entrance

106

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO1

Mosta

2340x2400 25

230

PM Outer Window

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO2 Mosta

2340x2400 25

230

INGLOT Outer Window

107

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO3 Mosta

INGLOT Inner Poster Corner 750x2145

25

80

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO4 Mosta

INGLOT New Arrivals Poster 1420x585

25

40

108

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO5 Mosta

2340x2400 25

230

INGLOT Inner Window

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO6 Mosta

1215x2260 25

110

PM Inner Wall Left

109

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO7 Mosta

1430x2350 25

135

PM Inner Wall Right

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

MO8 Mosta

1540x980

25

???

PM Counter

110

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

SL1

Sliema

INGLOT Backlit Stairs Poster 850x1880

25

85

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

SL2

Sliema

1005x1900 25

95

INGLOT Backlit Studio Poster

111

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

SL8 Sliema

2990x1980 25

270

PM Balcony Left

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

SL9 Sliema

3150x2780 25

350

PM Balcony Centre

112

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

SL10 Sliema

2990x1980 25

270

PM Balcony Right

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

SL3

Sliema

820x2240 25

85

PM Door Left

113

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

SL4 Sliema

950x2000 25

85

PM Door Right

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

TI1

Sliema

5510x2530 25

560

INGLOT Outdoor Window

114

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

VA1

Valletta

2140x630

10

70

Backlit Poster

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

VA2 Valletta

1335x445

10

30

Eyes Poster

115

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

30

VA3 Valletta

1135x445

10

Lips Poster

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

25

VA4 Valletta

635x445

10

Nails Poster

116

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

VA5 Valletta

1135x445

10

30

Face Poster Left Top

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

VA6 Valletta

470x600

10

25

Face Poster Left Bottom

117

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

VA7 Valletta

1135x445

10

30

Face Poster Right Top

DIMENSIONS (MM)

BLEED (RECOMMENDED)

PRICE (AJET)

CODE LOCATION

NAME

VA8 Valletta

465x595

10

25

Face Poster Left Bottom

118