ROCS Group Business Development Bible

— Social Media

Facebook: Posts / Schedule content according to the content schedule from page or fb business. Chats: Contact Persons (as at 04.08.21) Aida, Darlene & Helen. Comments: Contact Persons (as at 04.08.21) Aida & Helen. Negative comments hide, take screen shot and inform the person concerned. Complaints: Helen & Diane. Assign message to Helen, send email & call her. Facebook Contact Person from Facebook Marketing Team > Peter Morrissey PeMorrissey@business.fb.com Following: Check following regularly. Do Celebration posts / Competitions / Giveaways etc.

Instagram: Handles:

@perfumesandmoremalta @dune_london_malta @inglot_mlt @rocs_group @minusthreeatthepoint

Post content according to the content plan. Check Stories: Only repost good quality content. Every morning/ Afternoon/Evening. Check Instagram Tags: Only repost good quality content.

Linked In: ROCS Group. Rachel Vella. - To update & post on CEO’s request. Twitter: ROCS Group Page: Automatic Reshare.

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